Members of the Retail Motor Industry Federation (RMIF)
Member of the Southampton Chamber of Commerce
independent car sales & servicing are a family owned company that have in their ranks over 40 years experience with Testwood Motors Ltd, a fine company with a super reputation for giving an excellent customer experience when servicing/repairing or selling new/used Volkswagens and Audis. You will deal directly with the owners of the company, David and Rikki, unlike larger organizations whose management team are removed from the direct day to day contact with customers. We do not believe that you should pay high main dealer prices to look after your car and believe the savings we can offer, coupled with excellent customer care and a personal service is fundamental to good customer relations.

Since opening in March 2006 we have gained a reputation for excellent personal service. This has led to recommendations and referrals which in turn has enabled us to increase the number of technicians we employ from two to six. This means we can take short notice bookings which we find can help those who forget to book ahead for a MOT.

All our technicians are manufacturer trained and will discuss your needs directly with you if you wish. We will collect your car or lend you a courtesy car free of charge, carry out a 30 point health check and report our findings so that you know exactly how healthy your car is. All our work is guaranteed for 12 months parts and labour, unlike some independent servicing centres that only guarantee their labour for 3 months. We promise to save you money …. which could be up to 50% on some main dealer prices.

We also have a selection of quality used cars at prices much lower than main dealers. David also having many contacts in the motor industry both locally and nationally can locate on request and save you money on buying both new and used vehicles.

David Hemsley

David is co-owner of independent and is married with two children. David has worked in the motor industry for 40 years, most recently with Testwood Volkswagen from 1989 to 2005 where he was the Used Car Sales Manager and Car Buyer. “Rikki and I both realized there was a gap in the market for a Volkswagen group specialist working to main dealer standards but not charging main dealer prices. Our whole philosophy is customer based. Motorists who want great value and a more personal service will find us friendly and professional” said David.

Rikki Johnstone

Rikki is co-owner of independent and is also married with two children. Rikki has also worked in the motor industry for 23 years and was Dealer Principal at Testwood Volkswagen from 1997 to 2005. “We’ve struck a real chord with people looking not only for great value but friendly high quality service; this shows itself time and time again with the number of recommendations and referrals we see. “We are seeing more and more customers who are realizing that you do not need to pay high main dealer prices to keep your warranty valid” said Rikki. (See: our New Car Warranty Page)

Independent – Value for motoring